Detailed description
Changsha Langshen Information Technology Co., Ltd. was established in 2009. For many years, the company has focused on the R&D of telephone voice middleware products and boasts extensive experience in CTI product development. **Our products include “UniMedia Telephone Voice Middleware,” “iSoftCall Softswitch Telephone Middleware,” and “iSoftCall Smart Telephone Terminal,” among others.** Our clients span across China as well as regions such as Southeast Asia and Africa. We are committed to providing system integrators with rapid call center and voice product integration solutions.
UniMedia Telephone Middleware
Our R&D team has deep expertise in switches from manufacturers including Alcatel, Lucent, Nortel, Excel, and Avaya. Based on domestic switch manufacturers (represented by Keygoe switches from Shenzhen Dongjin Company, with Langshen being Dongjin’s overseas middleware partner), we have developed a highly advanced and powerful UniMedia middleware product. This product adopts an integrated plus distributed architecture. Since its launch, it has been widely recognized by users for its robust functionality and stability. In particular, its integrated graphical scripting workflow customization and single-step workflow debugging and tracking features greatly facilitate partners’ rapid integration of telephone voice capabilities into their business systems.
iSoftCall Telephone Middleware
The iSoftCall telephone voice middleware and smart telephone terminal are based on the SIP softswitch model and utilize the unified interface of UniMedia. They offer powerful functionality, especially the smart telephone terminal, which integrates embedded PCs, telephone gateways, and softswitch middleware into a router-sized device while retaining the full functionality of traditional call center products, providing customers with cost-effective, comprehensive telephone product solutions. The iSoftCall smart telephone terminal supports the feature of “call handling locally, business processing in the cloud,” making it particularly suitable for integrating with SAAS-based business systems.
Langshen’s product series has numerous successful cases across various industries, ranging from small board-card call centers and voice value-added platforms with several thousand lines, to SAAS cloud call centers and large-scale call center applications with nearly a thousand agents. Especially in scenarios requiring resistance to traffic surges...
Welcome to the website of Changsha Langshen Information Technology Co., Ltd. Our company is located in Changsha City, a city with a rich history and culture spanning 3,000 years and a history of urban development dating back approximately 2,400 years. Our specific address is Building 2, Unit 1804, Yangguang Jingcheng, Leifeng Avenue, Wangyue Subdistrict, Yuelu District, Changsha, Hunan Province. The person in charge is Huang Jianjun.
We primarily specialize in call center middleware.
Our products are top-notch, and our service is premium. You’ll feel confident choosing us, and we’ll be proud to earn your recognition.